Mike Arrington Crunched by Email
March 27th, 2008[ General ]
Chris fired me this post by Mike Arrington a week or so ago.
“I routinely declare email bankruptcy and simply delete my entire inbox. But even so, I currently have 2,433 unread emails in my inbox. Plus another 721 in my Facebook inbox. and about thirty skype message windows open with unanswered messages. It goes without saying, of course, that my cell phone voicemail box is also full (I like the fact that new messages can’t be left there, so I have little incentive to clear it out).”
Mark Hurst referenced this post in a recent email as well and makes some great points about the psychology of email overload.
“One benefit of declaring email bankruptcy, I think, is the ‘proof’ that you’re plugged in and important. Surely if you have so much email that you can’t manage it, lots of people are asking for your time and attention! Work must be a constant adrenaline rush! Wow!”
We certainly need to be aware that some people actually derive feelings of importance from being utterly overloaded by email. Hopefully they are on the fringe and most of us are ready to get a hell of a lot more productive when it comes to inboxes. Mark makes a key point about how Arrington is dealing with this issue:
“But consider the outcome of this strategy. Arrington effectively has no email, since he’s liable to delete anything he receives without reading it first; and he has no voice mail, since he leaves his voice mail box in the full state. Here is a leader of Silicon Valley who is no longer able to use technology. Strange.”
Mark thens makes the point that throwing more technology may not be the solution:
“I agree that *some* new technology is needed, but it’s probably not a snazzy thing that Silicon Valley geeks would drool over. Whatever it is, Arrington really wants it”
While I agree for the most part, Mark does refer people to his technology by pointing them to gootodo which strikes me as contradictory. With our focus at brainpark, we view all this as symptoms that we hope bp will tackle and at least help with. As always, the solution may not be had by focusing entirely on the symptoms. We talk a lot about the promises that technology has failed miserably at. This includes effective communication, less duplication of work, etc all aimed at allowing you move up the heirarchy and do something fun or hang out with your family.