Rick Chapman spoke about software as a service(saas) at The Business of Software.

A lot of his examples, meant to convince the crowd that saas was the way software was moving, were based on flawed products. He listed a ton of poorly designed software products. My thought was he did little to nothing to sell saas. For me, crappy software as a service is still just crappy software. Altering delivering, deployment, etc isn’t going to make your crappy software better.

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