Smart Talk
April 30th, 2007[ Office Gossip ]
In Jeffery Pfeffer‘s recent book Hard Facts, John Sall, a cofounder of SAS Institute, talking about MBA programs and strategy:
“The MBA program is a two year program correct? Why should it take two years to teach such smart people the secret to success: listen to your customers, listen to your employees, do what they tell you.”
His bottom line point, and the SAS strategy? It’s more important to “hear true things than to say smart things”.